Spas.ie Gift Voucher Terms and Conditions
Spas.ie Gift Vouchers – are the Gift Vouchers issued by Amigo Media Limited and purchased from Spas.ie
Participating Partners – are the hotels and/or spas who are participating in the Spas.ie Gift Voucher programme (referred to as “PPs”).
Customer – is any purchaser or holder of the Spas.ie Gift Voucher.
In purchasing and/or using the Spas.ie Gift Vouchers the Customer is deemed to have confirmed that they have read and fully accept these Terms and Conditions.
Spa.ie’s role is limited to the sale of the Spas.ie Gift Vouchers to Customers. The Contract for the services and/or goods is between the Customer and the PP. Therefore, any queries, concerns or complaints relating to the services or goods provided should be addressed to the PPs directly.
Spas.ie’s role does not come between the normal retailer-customer statutory relationship. Nothing in these Terms and Conditions shall be deemed to create any relationship between Customers and Spas Ireland for the purposes of the Sale of Goods Act 1980, or any other relevant legislation.
Spas.ie Gift Vouchers can be redeemed at any of our “Participating Partners”. A full list of PPs is available from the Spas.ie website or by contacting Spas.ie.
The list of PPs is subject to change, and while Spas.ie will make every reasonable effort to keep the list up to date, it is up to the Customer to ensure that the PP accepts Spas.ie Gift Vouchers before making your booking/appointment.
The Spas.ie Gift Voucher Programme
All Gift Vouchers are valid for 12 months from the date of purchase and all Gift Vouchers are subject to verification at the time of booking.
Spas.ie Gift Vouchers may be redeemed for full/part payment against goods and/or services at any PP. Only one transaction per Spas.ie Gift Voucher is permitted. It is up to the Customer to use the Gift Voucher’s full value. Any unused balance on the Voucher cannot be exchanged for cash or redeemed at any other PP. It is at the sole discretion of the PP whether or not they wish to give credit for the remaining balance of the Spas.ie Gift Voucher which can then be used at a future date with that PP. Gift vouchers cannot be exchanged for cash.
Spas.ie will not take any responsibility for any lost, stolen or damaged Gift Vouchers. Only original Gift Vouchers will be accepted and no photocopies will be accepted.
Each PP will have their own terms and conditions which cover the use of their services and goods, such as cancellation fees and/or minimum cancellation periods. It is also at the discretion of the PP as to what services and products Spas.ie Gift Vouchers can be used against. Customers should make themselves aware of the PP’s terms surrounding the use of Spas.ie Gift Vouchers before making an appointment, as they will be binding on the Customer.
All bookings/appointments are made between the Customer and the PP directly. Spas.ie accepts no responsibility and will give no refunds in the event that the desired PP is unavailable on the desired dates.
You are entitled to return a Spas.ie Gift Voucher within 14 days of receipt for a full refund of the face value of the voucher. In this case, all refunds will be made to the person who purchased the Spas.ie Gift Voucher and will be made within 30 days of notification of cancellation and receipt of the original Spas.ie Gift Voucher. However, after this 14 day period, Spas Ireland will be unable to refund any payments made. To request a refund please contact us at email@example.com and include the order number, voucher code, reason for refund and return your Spas.ie Gift Voucher via Registered Post to Spas.ie, 38 Pearse Street, Dublin 2, Co. Dublin.
Expired Gift Vouchers
PPs have the right to refuse an expired Spas.ie Gift Voucher presented to them as form of payment.
Expired Spas.ie Gift Vouchers can be reissued for a charge of €5 the face value of the voucher . A re-issued voucher will be valid for 12 months from the date of re-issue and will be minus €5 of the original value. This charge is to cover postage, printing and administration costs and is non-negotiable.
To request a re-issue of your expired voucher, please inform us at firstname.lastname@example.org and include the order number, voucher code and a return postage address. Then return your Spas.ie Gift Voucher via Registered Post to Spas.ie, 38 Pearse Street, Dublin 2, Co. Dublin.
Spas.ie provides no warranty for the quality, merchantability and fitness for a particular purpose of goods or services purchased from PPs.
Spas.ie will not accept any responsibility for claims, demands, losses, injuries, costs, expenses or liability of whatsoever nature, consequential or otherwise, arising from or in connection with any transaction or dealing between a PP and the Customer or holder of the Voucher.
Spas.ie reserves the right to cancel or decline a Spas.ie Gift Voucher that has been purchased from anywhere other than the official Spas.ie website. Spas.ie will not accept responsibility for claims, demands, losses, costs, expenses or liability of whatsoever nature, consequential or otherwise, arising from or in connection with the use or purchase of fraudulent or counterfeit Spas.ie Gift Vouchers.
Changes to Terms and Conditions
Spas.ie reserves the right to change its Terms and Conditions without notice. The up-to-date Terms and Conditions will be posted in our website, www.spas.ie.
Standard Delivery orders placed before 3.30pm on a working day are expected to arrive within 1-3 working days. Next Day Delivery orders must be placed before 3.30pm on a working day to ensure next working day delivery. Working days are Monday to Friday and exclude Saturdays, Sundays, Good Friday and Bank or Public Holidays. Delivery times quoted are only applicable to deliveries made within the Republic of Ireland.
These Terms and Conditions shall be governed by the laws of Ireland.